Mr. James Oswin Turuka is the Genuinesoftwaretz IT Support and Sales Team Leader, dedicated to delivering reliable solutions and professional customer care. With years of experience working in Tanzania’s leading telecom industries, including Yas and Vodacom, Oswin has built a strong foundation in customer service, sales representation, and technical support.

His career journey includes assisting customers with their devices, troubleshooting complex internet and software issues, and ensuring seamless connectivity. Oswin’s background in IT studies across multiple Tanzanian colleges has equipped him with diverse skills to handle a wide range of IT-related challenges.

While working with telecom companies, Oswin participated in various development programs such as the Vodacom PDP Program, which enhanced his technical expertise and practical problem-solving abilities. Currently, he continues to sharpen his knowledge through online learning initiatives like the Google IT Certificate Program, ensuring he remains up-to-date and confident in supporting customers.

At Genuinesoftwaretz, Oswin’s leadership guarantees that every customer receives professional, dependable support—whether purchasing products or seeking IT assistance. His commitment to continuous learning and customer satisfaction makes him a trusted partner for all your technology needs.

Welcome to Genuinesoftwaretz—where your IT solutions are handled with expertise and care.